What to Ask a Medical Office Cleaning Company in Louisville
A medical office has to look clean and be clean. Before you sign with a cleaning company, these are the questions that tell you whether they can be trusted in your space.
Is every team member background-checked and insured?
Your cleaners are in your building after hours. Ask whether every team member is background-checked and vetted, and ask for proof of insurance.
Is the scope in writing?
A written, line-by-line scope lists exactly what gets cleaned in exam rooms, waiting rooms, restrooms and staff areas, and how often. A price per visit with no scope makes quotes impossible to compare.
How do they handle disinfection?
Ask what products they use and what the product label says it is approved for. Disinfecting is not the same as cleaning, and any claim a company makes should match the label of the product it uses. Services like electrostatic disinfection are scheduled and quoted separately.
How do they protect confidentiality?
Offices with sensitive information need a crew that follows your access and security rules. Ask how access is handled and who is allowed in which areas.
What happens when something is missed?
Look for a named point of contact and a guarantee in writing. Ours is the Same-Miss Guarantee: if the same spot is missed twice, that clean is free.
What if you want to leave?
Ask how the agreement ends. Ours is a simple written agreement: after the first 90 days, you can cancel any time with 30 days' written notice.
How Covered Cleaning Services helps
We clean medical facilities in Bullitt County and across Louisville. Every plan starts with a free walkthrough of 20 to 30 minutes and a written, line-by-line quote.
Ready for a quote?
Book a free walkthrough at getcoveredcleaning.com or call 502-341-9023. We respond within one business day.
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